Inuvika OVD Enterprise offers a compelling alternative to traditional Virtual Desktop Infrastructure (VDI) solutions like VMware Horizon, leveraging Linux-powered application virtualization to reduce reliance on Microsoft Windows licenses. With enhanced processing speed and streamlined infrastructure requirements, it delivers a seamless cloud-based app and desktop experience.

Despite its strengths, such as a user-friendly web-based admin console, Inuvika OVD Enterprise is not without its challenges. Regular server patching, particularly on patch Tuesday, can disrupt operations as OVD application servers may break post-patch and require manual intervention. Specifically, the issue arises from the OVD local user losing membership in the administrator’s group after a server reboot, necessitating manual reconfiguration to restore functionality.

While Inuvika OVD Enterprise presents a solid choice for VDI needs, the recurring post-patching issue highlights areas for improvement and suggests that there may be more polished alternatives available in the market.

In the below screenshot, you will see that OVDAdmin is no longer part of the administrator’s group following the reboot of the server to apply patches.

  1. Log in to the server using administrative credentials.
  2. Open the “Local Users and Groups” management console.
  3. Navigate to “Users” and locate the OVDAdmin user.
  4. Right-click on OVDAdmin and select “Properties.”
  5. In the “Member Of” tab, click “Add” and enter “Administrators” in the object name field.
  6. Click “Check Names” to validate the entry, then click “OK” to confirm.
  7. Click “Apply” and then “OK” to save the changes.

Once OVDAdmin has been added to administrators go to Services and start the Inuvika OVD agent service.

  1. Open the “Services” management console by typing “services.msc” in the Run dialog box.
  2. Locate the “Inuvika OVD Agent” service in the list of services.
  3. Right-click on the service and select “Start” from the context menu.
  4. Wait for the service to start successfully.

Then go into the OVD Admin console and under the Servers you will see they are back online.

  1. Open the Inuvika OVD Admin console using a web browser.
  2. Navigate to the “Servers” section.
  3. Verify that the servers are enabled and listed as online.
  4. Ensure that users can log in to the virtual desktops or applications without issues.

Following the completion of these steps, functionality within Inuvika OVD Enterprise should be restored, allowing users to access virtual desktops and applications as intended. It is recommended to monitor the system for any further issues and to perform regular maintenance to prevent recurrence of the problem.